After placing your order, our fulfillment team will process and pack your order within 1-3 business days and ship out your order using USPS for US shipping or UPS World Wide Expedited for International shipping ((UNLESS SPECIFIED DIFFERENT ON THE WEBSITE).
Yes, the shipping methods used include tracking. You will be sent a tracking number when the item is shipped.

Depending on your location, yes, it is a possibility. Taxes, Duties, and customs charges may be applied to your package as it arrives in the country of destination. We do not control this amount, but since we properly declare the package and its value, it may acquire an extra charge along the way.

UPS will hold your shipment for five business days at the nearest UPS center. If the shipment is not picked up within five business days, it will be returned to the sender. C.O.D. shipments are automatically returned to the sender on the same day the final delivery attempt is made.

USPS will leave a notice and return the item to the Post Office. Check the notice for specific instructions or call 1·800·ASK·USPS to have the mail redelivered.

Canada Post will leave a note indicating where you can pickup the package from a local pickup location.

*** In some cases, depending on the driver, they will leave the package at the doorstep.***

We USPS for US shipping and UPS World Wide Expedited for International shipping.
NO we DO NOT, unless specified! However we offer free shipping for customers who have order $200 and over worth of supplements. This free shipping is subject to change at any time.
For domestic or US shipping, it will take 3- 5 business days (No more than 14 Business days if there is a hiccup in transit). For International shipping, it will take 5 – 10 business days (No more than 25 Business days if there is a hiccup in transit). Delivery time frame also depends on your location and customs processing.
Please contact our customer service department at We will not refund orders unless we are first contacted only so we can assess the problem and determine how best to handle it. Be sure to include your order number # in all correspondence. Returns must be made within 30 days of purchase & products must be sealed. If you have only purchased one of any supplement in order to try the product, you are not required to return the product for a refund. The return cost of the product is the customer’s responsibility as we do not provide return labels.

For any damages or claims, please retain the shipment and packaging for inspection for a period of 30 days. Failure to retain the shipment and packing for inspection may result in the claim being denied. If you have not received your package or if your package has not arrived, please contact our customer service department at Please include your name and email address that was used to purchase.

Certain locations do require additional shipping charges. These areas do not qualify for flat rate shipping or free shipping.

UPS provides a pickup delivery service in extended, as well as urban, areas. An additional charge applies for each shipment that is picked up or delivered in an extended area

Residents in many smaller towns and rural areas in the United States do not receive residential mail delivery from the USPS. They’re living off the grid, the postal grid, that is. UPS usually deliver packages to peoples’ doors, but the USPS does not.